Terms and Conditions

These Terms and Conditions (“Terms”) constitute a binding agreement between The Address Office (“Company,” “we,” “our,” “us”) and the individual or entity engaging our services (“Client,” “you,” “your”). They govern all professional writing engagements, including but not limited to speechwriting, ghostwriting, editorial development, and messaging strategy.

By engaging The Address Office — whether through a signed Statement of Work, written confirmation, or payment of a deposit — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Scope of Services

The Address Office provides premium professional writing services, including:

—    Speechwriting

—    Ghostwriting

—    Editorial development

—    Messaging strategy and advisory

All services are defined in a separate Statement of Work (“SOW”) or written agreement executed prior to engagement. No work will commence until scope, timeline, and payment terms have been confirmed in writing.

Engagement Model

Services are structured under one of the following models:

—    Project-Based Engagements — Discrete deliverables such as speeches or written addresses.

—    Retainer Agreements — Ongoing writing support or advisory services billed on a recurring basis.

Each engagement will specify defined deliverables, timeline, revision terms, and applicable fees. The applicable SOW or written agreement governs in the event of any conflict with these Terms.

Fees & Payment

3.1   Payment Terms

—    A non-refundable deposit — typically 50% of the total project fee — is required before work commences.

—    The remaining balance is due upon delivery of the final deliverable, unless otherwise specified in the SOW.

—    Retainer fees are billed in advance on a monthly basis.

3.2   Late Payments

Invoices not settled within the agreed payment window may result in work suspension and delayed delivery. Outstanding balances are subject to a late fee of 1.5% per month (or the maximum rate permitted by applicable law), unless otherwise specified in the SOW.

3.3   No Refund Policy

Due to the nature of creative and intellectual services, all fees paid are non-refundable once work has commenced. This applies to deposits and any installments paid prior to project completion.

Revisions

Each project includes one (1) revision round unless otherwise specified in the SOW. Additional revisions will be scoped and billed separately.

For purposes of these Terms, a revision is defined as adjustments within the original agreed scope — refinements to tone, phrasing, or structure. A revision does not include a change in direction, topic, purpose, or core messaging; such changes constitute a new scope of work and will require a revised agreement. No additional work outside the defined scope will be performed without a revised agreement and written approval from both parties.

Client Responsibilities

To enable timely and quality delivery, the Client agrees to:

—    Provide complete, accurate, and timely information required for the engagement.

—    Participate in briefings or interviews as reasonably requested.

—    Review and respond to drafts within the timelines established in the SOW.

—    Remit all payments in accordance with the agreed schedule.

Delays caused by the Client’s failure to provide materials, feedback, or approvals may result in adjusted delivery timelines, and The Address Office is not liable for delays attributable to the Client. The Address Office further reserves the right to pause work if the Client fails to meet communication, feedback, or payment obligations; work will resume upon resolution of the outstanding matter.

Confidentiality

The Address Office treats all Client information, materials, and communications as strictly confidential. We will not disclose, share, or otherwise disseminate any proprietary or sensitive information without the Client’s prior written consent, except as required by law.

Clients who require a comprehensive non-disclosure agreement — including restrictions on portfolio use — may request a full confidentiality clause in writing prior to engagement.

Intellectual Property

7.1   Ownership Upon Payment

Upon receipt of full payment, the Client receives all rights to the final deliverable and may use the work without attribution to The Address Office. No rights to use, publish, or distribute the deliverable are granted until full payment has been received.

7.2   Retained Rights

The Address Office retains the right to reference the engagement in general terms and to use non-confidential, non-identifying excerpts for portfolio or marketing purposes, unless the Client has requested and received a full confidentiality clause in writing.

Ghostwriting Disclaimer

For ghostwriting engagements, the Client assumes full responsibility for how the delivered content is used, attributed, or presented. Upon transfer of rights, The Address Office does not claim authorship and bears no liability for the content’s public use or reception. The Client is solely responsible for fact-checking, approvals, and any public statements made using the delivered content.

Representations & Limitation of Liability

9.1   Reliance on Client Information

The Address Office relies on information provided by the Client and does not independently verify facts unless explicitly contracted to do so. The Client represents that all information furnished is accurate, complete, and not misleading.

9.2   Limitation of Liability

The Address Office is not liable for:

—    Outcomes resulting from the use, delivery, or publication of the content.

—    Public, professional, or reputational impact arising from the work.

—    Errors resulting from incomplete, inaccurate, or untimely client input.

In all cases, The Address Office’s total liability is limited to the amount paid by the Client for the specific engagement giving rise to the claim. The Address Office makes no guarantees regarding specific outcomes, audience reception, or performance results arising from the use of the deliverable.

Cancellation & Termination

10.1   Cancellation by Client

Deposits are non-refundable under all circumstances. Work completed through the date of cancellation remains billable and will be invoiced accordingly.

10.2   Termination by The Address Office

The Address Office reserves the right to terminate an engagement, without refund of fees already earned, if:

—    The scope of work changes materially without a revised written agreement.

—    Communication from the Client breaks down for an unreasonable period.

—    The work presents ethical, legal, or reputational concerns, as determined in our sole discretion.

Turnaround & Delivery

Estimated delivery timelines are established in each SOW. Standard benchmarks are:

—    First Draft: delivered within 5-10 buisness days

—    Final Delivery: delivered within 10-14 buisness days

Expedited delivery requests are subject to an expedited delivery fee, typically ranging from 25% to 50% of the project fee, depending on the degree of timeline compression. Rush fees are confirmed in writing prior to commencement of expedited work.

Intellectual Property & Usage Rights

Final written materials remain the property of The Address Office until payment is received in full. Upon receipt of full payment, the client is granted full usage rights to the finalized deliverables unless otherwise agreed in writing. Drafts, unused materials, and preliminary concepts remain the intellectual property of The Address Office unless explicitly transferred in writing.

Force Majeure

The Address Office is not liable for delays or inability to perform due to circumstances beyond our reasonable control, including illness, technical failures, natural events, or other unforeseen disruptions. We will communicate promptly and work in good faith to resume performance as soon as practicable.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the State of Texas.

Amendments

The Address Office reserves the right to update these Terms at any time. Clients will be notified of material changes prior to their effective date. Continued engagement following notification constitutes acceptance of the revised Terms.

Acceptance

By engaging The Address Office — whether through execution of a Statement of Work, written confirmation, or payment of a deposit — the Client affirms that they have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

For questions regarding these Terms, please contact us prior to engagement @ office@theaddressoffice.com

Revised 05/2026